Qualitative research is an exploratory approach that is used to:
- Understand the attitudes & motivations of customers or other stakeholders to issues.
- Inform on customers’ language & vocabulary
- Provide input for the quantitative questionnaire
To establish thorough understanding of qualitative factors we use:-
- Focus Group Discussion, (FGDS)
- In-depth Interview
- Triads
- Psychographics Observations
- Ethnographic Observations